We believe that instructions for the installation process of your electronic devices should be as simple as possible.

The new process of installation any devices is simple: - trailer youtu.be/QW8xJnNN1_U
1/ Receive a decoder, router or any other device from your internet provider
2/ Open the application and scan the device with your camera
3/ Using AI, the application will recognize the current status of the installation and Augmented Reality holograms will guide you step by step through the entire process. The AI will troubleshoot any issues related to the installation without the need of human contact.
We deliver experience of devices installation without the irritation of difficult to understand instructions or painstaking explanations of the issues in a call centre.

As a result, you will make less calls for help, so operators will reduce the traffic to call centers, and your experience with the brand as a customer will be more pleasant.
To achieve the self-service effect we co...
We believe that instructions for the installation process of your electronic devices should be as simple as possible.

The new process of installation any devices is simple: - trailer youtu.be/QW8xJnNN1_U
1/ Receive a decoder, router or any other device from your internet provider
2/ Open the application and scan the device with your camera
3/ Using AI, the application will recognize the current status of the installation and Augmented Reality holograms will guide you step by step through the entire process. The AI will troubleshoot any issues related to the installation without the need of human contact.
We deliver experience of devices installation without the irritation of difficult to understand instructions or painstaking explanations of the issues in a call centre.

As a result, you will make less calls for help, so operators will reduce the traffic to call centers, and your experience with the brand as a customer will be more pleasant.
To achieve the self-service effect we combine our proprietary artificial intelligence algorithms with augmented reality.


Business:
Augmented Vision operates as enterprise application software and could be delivered as a module that will be integrated with the existing application of e.g. telecom.
Licence of the solution consist of:
1/ production cost of instruction for specific device
2/ licence for the supported devices

We offer the values of the solution for the telco, producers of electronic devices and domestic appliances:
1/ increase in the number of clients in self-service mode and reduction in the number of enquiries to the call center and ultimately a decrease in operator costs
2/ improved customer expierence and increase brand value

Augmented Vision solution has been successfully tested with selected customers of the largest Polish telecommunications operator.
We can proudly report that:
- over 40% of clients who installed the application, using our solution, did not call the call centre for support
- 84% of tested customers rated solution as very useful for connecting and setting up equipment
More information

Investors

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Employees

Tomasz Kalinowski
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