The hospitality industry has been deeply affected by the Covid crisis, and the entire market is facing new challenges. In times like these, profitability and optimisation are the key elements of a successful recovery. It is therefore important to have a real-time view to react efficiently, adapt quickly to changes, and provide the best service to customers while maintaining profitability.

Reporting is complex and expensive for many reasons. It is often done manually and is time consuming, and the information available and compiled is out of date. For many professionals, the technological dimension is also a challenge. There are many data silos, with information isolated in specific systems, and it is very difficult to get a complete overview and understanding of your business. Even less so when you have multiple properties to manage.

BLENT is here to provide a solution to the problem of collecting and analysing data from various systems across multiple properties. Our business int...
The hospitality industry has been deeply affected by the Covid crisis, and the entire market is facing new challenges. In times like these, profitability and optimisation are the key elements of a successful recovery. It is therefore important to have a real-time view to react efficiently, adapt quickly to changes, and provide the best service to customers while maintaining profitability.

Reporting is complex and expensive for many reasons. It is often done manually and is time consuming, and the information available and compiled is out of date. For many professionals, the technological dimension is also a challenge. There are many data silos, with information isolated in specific systems, and it is very difficult to get a complete overview and understanding of your business. Even less so when you have multiple properties to manage.

BLENT is here to provide a solution to the problem of collecting and analysing data from various systems across multiple properties. Our business intelligence platform provides an automated 360° real-time view of the entire property (rooms, sales, F&B, employees, accounting, reputation, etc.) and allows hospitality professionals to see and understand what is happening. This solution can be deployed quickly for a property, a chain or a destination.

The success of such a platform lies in its flexibility and customisation: we remove the manual, repetitive tasks that require a lot of technical expertise, thanks to an automated platform that can be used by various profiles. By giving them immediate access to their data, they can regain control of the situation. They will no longer waste time collecting, compiling and analysing their data, or creating reports. Now, they can use their time to analyse their business and maximse their profitability by optimising their resources. With effective forecasting, they will also be able to better plan their resources and activities. This allows everyone to exploit the appropriate data quickly, both real time data and future predictions, and to enter into agile management.

With BLENT, it is easier to identify the right steps to take: testing new hypotheses quickly and validating them, limiting waste and over-consumption, sharing information between departments, all in real time and without the need for major investments. Such an agile management also brings many positive points on the well-being of employees and of course the service delivered to customers.
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Employees

Anaïs Borrajo
Admin
Anaïs Borrajo Customer Success EHL Alumni, Anaïs joined BLENT as a Customer Success Manager in 2020.