Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. They can also markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs....
Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. They can also markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs.
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It gives me great pleasure to provide a recommendation for Rama and Keyur, and their company Blitzz.co. I have known Rama for over 20 years since his research days at MIT. He has always been entrepreneurial and abounds in out of the box thinking. His amazing leadership qualities include being committed, prompt, organized and cogent as a founder at the helm. Keyur, the other founder, used to be at Google and he definitely understands scaling software platforms to large enterprises. The company and its founders are very easy to work with and bring dynamism, commitment and focus to the table. I am quite impressed with how the company has progressed since its beginnings. They have the Blitzz mobile app out there and have been piloting with several customers. I do see huge applicability to Belron's customer centric focus.
I would strongly recommend Blitzz for your program. I have seen them mature over the past year and have a great opportunity to create a meaningful company.
Team: Rama ( scientist from MIT, ex Applied Materials, well connected with equipment, manufacturing, automotive and engineer verticals) , Keyur ( Developer and Project Manager, ex-Ex intel, ex-Googler), both well connected to the Silicon Valley ecosystem. Pleasure to work with. Execute well with promptness, excellent people skills, determination and focus. Bootstrappers at heart, very judicious with burn rate.
Product in iOS, Google Play and as webapp, This is a space that needs to be reinvented with technology. Blitzz has integrated a number of pieces to create a valuable solution for the market.
Traction: Being piloted by 15+ Small Businesses, in exploratory discussions with enterprise e.g. Ford, Comcast. I have seen the product and this would be a great fit for driving innovation in Belron's 5 categories.