Contextmapp is a research and co-creation platform that enables organisations to collaborate with customers in the innovation process. It helps organisations to deliver increased value to their customers and speeds up their innovation process. By using our software platform (SaaS) clients can interact with their customers and perform research projects to improve their product and/or service. Mainly focused on qualitative data gathering & analysis, we acquire active data by a mobile app (iOS & Android) and passive data by connecting relevant Open Data to specific data acquired in research projects & integration of data acquired by smart wearables like smartwatch and smart glasses. For Smart City projects our platform is very suitable to acquire insights about the usage of public space and to accelerate interaction between citizens themselves and government. By the quick expansion of Internet of Things (like iBeacons and sensors in streets) relevant data can be acquired about the neigh...
Contextmapp is a research and co-creation platform that enables organisations to collaborate with customers in the innovation process. It helps organisations to deliver increased value to their customers and speeds up their innovation process. By using our software platform (SaaS) clients can interact with their customers and perform research projects to improve their product and/or service. Mainly focused on qualitative data gathering & analysis, we acquire active data by a mobile app (iOS & Android) and passive data by connecting relevant Open Data to specific data acquired in research projects & integration of data acquired by smart wearables like smartwatch and smart glasses. For Smart City projects our platform is very suitable to acquire insights about the usage of public space and to accelerate interaction between citizens themselves and government. By the quick expansion of Internet of Things (like iBeacons and sensors in streets) relevant data can be acquired about the neighborhood/the context of citizens and can be smartly mixed and analyzed to improve the city's facilities and habitat. Citizens participating in projects performed by our clients, typically qualitative research agencies (but in the future also governmental institutes), are asked to install a mobile app which connects with our servers which can send push notifications triggered by location, time or another specific change of (open) data. On that moment the participant is asked to perform an assignment, like answering an open/multiple choice question, making a video or taking a picture. The combination of the actively and passively acquired data generates a rich insight about the customer user experience ánd we better understand how a product/service/public space might be improved. With the Municipalities of Rotterdam and Amsterdam we plan to do a project to improve public space by increase interaction with citizens by using our software platform expanded with Fiware. In that case we can connect individual data with relevant open data of the area they're living in and trigger specific questions to improve their public space and get citizens more involved in this matter.
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Frank Vieveen

Very nice tool to involve and interact with (potential) users of your products. Easy, good looking and the next innovative step in customer care.

Rinske Brand Commissielid Visuele kunsten at Gemeente Rotterdam

Cool app, great team!
Perfect way to get our clients get in touch with their costumers. Makes co-creation fun!