CUPs is known for its friendly and welcoming environment in a neighborhood that does not always offer the same description. CUPs truly is a neighborhood coffeehouse where you just might find a drink named after you on the menu. However, CUPs Coffeehouse is about more than just great coffee; we are about building brighter futures and stronger communities. CUPs Coffeehouse offers at-risk youth (ages 16 - 24) employment opportunities that focuses on practical, hands on workforce development skills in a supportive environment. Through a three tiered approach, Work Force and Life Skills Development, Mentorship, and Community Engagement, youth employees develop necessary hard and soft skills transferable to any career or life circumstance.

During Tier I, Workforce and Life Skills Development, youth work at CUPs coffeehouse and master basic food and beverage preparation. However, a strong emphasis is placed on developing customer service skills, problem solving, and time managemen...
CUPs is known for its friendly and welcoming environment in a neighborhood that does not always offer the same description. CUPs truly is a neighborhood coffeehouse where you just might find a drink named after you on the menu. However, CUPs Coffeehouse is about more than just great coffee; we are about building brighter futures and stronger communities. CUPs Coffeehouse offers at-risk youth (ages 16 - 24) employment opportunities that focuses on practical, hands on workforce development skills in a supportive environment. Through a three tiered approach, Work Force and Life Skills Development, Mentorship, and Community Engagement, youth employees develop necessary hard and soft skills transferable to any career or life circumstance.

During Tier I, Workforce and Life Skills Development, youth work at CUPs coffeehouse and master basic food and beverage preparation. However, a strong emphasis is placed on developing customer service skills, problem solving, and time management. While much of this is taught on the sales floor, supplemental learning is taught in a traditional classroom setting where volunteers from the local community, businesses and education institutes offer their time and expertise.
During Tier II, youth employees participate in Southwest Success, a mentor program established in partnership with the University of Baltimore. Through Southwest Success, youth employees receive the support and guidance and positive role models that they often lack, but that is critical to their success.
During Tier III, youth employees participate in community engagement projects as a way to develop and strengthen their leadership skills. Youth employees identify, plan, and lead several projects a year. They have created rain gardens, planned community festivals, run food and clothing drives; to date, CUPs youth employees have completed over 2100 hours of community service and have served over 2600 individuals!
Our goal is not only to employ youth, but to empower youth to make a difference in not only their lives, but the lives of their families and communities.
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