DiamanteDesk is an easy-to-use help-desk open source support ticketing system and customer service solution. It organizes all incoming customer requests from all sources in a single place.
This one pool of requests could be easily engaged with already existing processes in your team. It’s easy to receive, reply and watch tickets from your clients.

Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests....
DiamanteDesk is an easy-to-use help-desk open source support ticketing system and customer service solution. It organizes all incoming customer requests from all sources in a single place.
This one pool of requests could be easily engaged with already existing processes in your team. It’s easy to receive, reply and watch tickets from your clients.

Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.
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