EDGAR Smart Concierge

Edgar is the digital concierge App of any Host and the personal travel assistant of their Guests. It is a customizable and fully integrated digital concierge App that enable extra-hotel hospitality providers to assist and upsell to their guests.

HOW IT WORKS
• Hosts (Property Managers, B&B, Hotel ecc) customize their own Concierge App and invite their Guests
• Guests download the Edgar App and access to their Host's Concierge App
• Guests book internal and external services
• Hosts manage requests and guests through their Extranet.

HOSTS' MAIN BENEFITS:
• Increase revenues by upselling any kind of service
• Assist Guests before, during and after their trip
• Customize their own Concierge App

GUESTS' MAIN BENEFITS:
• Get all the information they need in a single App
• Take advantage of a custom map of local tips
• Chat with their host

BUSINESS MODEL - B2B2C
• Subscription Fee (B2B) for hosts: Hosts pay a monthly Fee, starting from €5/month per room/apartment, generating a steady subscription revenue.
• Transaction Fee (B2B2C) from service providers: we retain a fee (avg 10%) over each service that guests book through the App and we share it with the Host.

FUNDING SO FAR
• €100K fundraised by Business Angels
• NANA BIANCA acceleration program: €50K of services and €50K of investment during 4-months (Nov ’17 – Mar ’18)
• Crowdfunding campaign launched on June 2018: bit.ly/MamacrowdEdgar: fundraised €250K
• We won a €250K equity free grant to implement an expansion project supported by Sardegna Ricerche

GOALS & METRICS
• Partner of Booking Suite: Booking.com up-sell Edgar on its App Store
• +20 Channel Manager & PMS integrated Edgar
• +1500 properties subscribed to Edgar Smart Concierge (Q1 2019)