Gagandeep Manchanda

Gagandeep Manchanda

A post-graduate from London, UK and an expert in understanding customer sentiment. some one with great zeal in understanding consumer pulse.
General Business • Sales/Bus Dev
Gurgaon, India
Skills
  • Analytics
  • Business Development
  • Marketing Strategy
  • Sales Operations
  • Team Management
Experience
Protonycs

Co Founder & COO @Protonycs • Co-Founder

Email Mgt Solution, Customer Service through Facebook Messenger & Telegram

Amazing things Gagandeep's made
Let me introduce PROTONYCS, an OmniChannel Digital Communication Platform (B2B enterprise solution) help “Brands” enhance their organization's ability to better understand customer preferences, take action and increase Brand Resonance by Advanced Content Analysis Algorithms.

Social Chat App for Brands using Facebook Messenger & Telegram Chat App (Industry First):
How if ‘Brands’ can interact with their ‘Customers’ via ‘Facebook Messenger’ and ‘Telegram Chat App’!? by seamlessly integrating with their website, mobile app, Facebook Page and backend CRM – To sell, to provide support, to capture customer sentiments, behaviours and significantly improve Customer Experience and achieve Brand Loyalty.
We have other offerings like our Sentiment based Email management Solution (EMS) with live chat support (Live Channel Flipping), which enables you to convert your email conversation into live chat with the same agent. The tool is sophisticated yet powerful and easy to use solution.