We use our own IP (ASR, NLP, TTS, STT etc) and Speech AI models to address requirements of process automation for various industries where we automate voice processes (being done by human agents today), through intelligent human like bots that can carry a 2 way communication with customers.
We have deployed such products targeting several use cases such as collections - for debt, insurance premia etc and have mid to large size paying customers for these.
Using the tech we have built we also have paying customers for use cases such as automating surveys and feedback capture for customers across industries like automotive, retail etc.
Although we are a voice first company, we support an omnichannel approach - including text based communication via SMS or whatsapp to deliver a complete solution to our customers which include actionable analytics on the customer conversations.
Apart from English and Hindi, we support more than 12 Indian regional languages and our ASR accuracy has been va...
We use our own IP (ASR, NLP, TTS, STT etc) and Speech AI models to address requirements of process automation for various industries where we automate voice processes (being done by human agents today), through intelligent human like bots that can carry a 2 way communication with customers.
We have deployed such products targeting several use cases such as collections - for debt, insurance premia etc and have mid to large size paying customers for these.
Using the tech we have built we also have paying customers for use cases such as automating surveys and feedback capture for customers across industries like automotive, retail etc.
Although we are a voice first company, we support an omnichannel approach - including text based communication via SMS or whatsapp to deliver a complete solution to our customers which include actionable analytics on the customer conversations.
Apart from English and Hindi, we support more than 12 Indian regional languages and our ASR accuracy has been validated by Samsung to be better than competition, including global players.
Another use case we target is lead qualification. Our bots qualify business leads so that human manpower can be more effectively redeployed for lead conversions rather than lead qualification.
We have some more products in the pipeline that will build on our strong tech capabilities addressing B2B requirements across various industries.
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Employees

Neelesh Bam
Admin
Neelesh Bam VP - Strategy and BD Business leader and entrepreneur with 22+ years of experience with tech MNCs, fintech, ecommerce and conversational AI industries.