GoContact is a Omnichannel platform that provides all the functionality of a latest generation, complete, robust and integrated Contact Center platform such as Communications, IPBX, IVR, Inbound and Outbound Services, Chatbots, Scripts, Tickets Support, Email, Chat, Social Media, CRM, Reporting, Analytics, Wallboards, Quality, E-learning, SMS, Text to Speech, among others features, all developed internally and integrated.

Besides being based on the Cloud and supporting multi-tenants, we provide redundancy with 99,999% SLA uptime to all services, including communications, email, web, which makes GoContact one of the most robust and flexible platforms on the market.

We provide a all in one solution that allows our clients to manage all customer service interactions in one single platform, not needing to interact with external systems or platforms.

The platform allows every company to manage their customers and agents in a simple an intuitive interface, through several features a...
GoContact is a Omnichannel platform that provides all the functionality of a latest generation, complete, robust and integrated Contact Center platform such as Communications, IPBX, IVR, Inbound and Outbound Services, Chatbots, Scripts, Tickets Support, Email, Chat, Social Media, CRM, Reporting, Analytics, Wallboards, Quality, E-learning, SMS, Text to Speech, among others features, all developed internally and integrated.

Besides being based on the Cloud and supporting multi-tenants, we provide redundancy with 99,999% SLA uptime to all services, including communications, email, web, which makes GoContact one of the most robust and flexible platforms on the market.

We provide a all in one solution that allows our clients to manage all customer service interactions in one single platform, not needing to interact with external systems or platforms.

The platform allows every company to manage their customers and agents in a simple an intuitive interface, through several features and integrated modules, focused on the customer and not in the contact center technology management.

This model translates in an integrated service to the customer, without needing additional investments to have a tailored solution, which allows our clients to transform CAPEX in OPEX, with a pricing per minute.

This business model follows the fluctuations in our customers activity, eliminating the fixed costs component.

We are a company that values human relations. We develop technology to serve people.
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