When patients press a nurse call button, nurses have no insight into the nature or urgency of the request, causing an average wait time of 20 minutes before a nurse enters their room. Once the need is known, nurses have to triage this request against active requests, gather supplies, and finally provide care. Hospitals are deploying significant time and capital on this inefficient process, wasting resources, hurting their bottom line, and providing unsatisfactory care which can lead to governmental fines. Hospi-Call developed an application that has three facets: the patient side, the care team side, and the online management interface.
The patient app allows them to send specific requests that are triaged and delegated to appropriate staff automatically, cutting out many unnecessary steps for nurses and reducing response time. The hospital can select four categories of requests, along with specific requests for each category. Request types are based on the department’s unique needs...
When patients press a nurse call button, nurses have no insight into the nature or urgency of the request, causing an average wait time of 20 minutes before a nurse enters their room. Once the need is known, nurses have to triage this request against active requests, gather supplies, and finally provide care. Hospitals are deploying significant time and capital on this inefficient process, wasting resources, hurting their bottom line, and providing unsatisfactory care which can lead to governmental fines. Hospi-Call developed an application that has three facets: the patient side, the care team side, and the online management interface.
The patient app allows them to send specific requests that are triaged and delegated to appropriate staff automatically, cutting out many unnecessary steps for nurses and reducing response time. The hospital can select four categories of requests, along with specific requests for each category. Request types are based on the department’s unique needs. The patient is provided with unique credentials that their care team will use to log them into the app. The app doesn’t store any private information on the patient and only identifies them based on room and bed number. The patient can use their device running on an Android or iOS operating system.
The care team’s primary screen is the request list. Based on one’s title in the care team, they receive requests that match their skills and responsibilities. The list shows active requests in order of priority, the time of the request, and the location of the patient. Having insight into what type of request the patient has ensures the appropriate staff member responds, while allowing the care team to bring the needed supplies in advance, eliminating unnecessary steps. Nurses no longer complete requests below their skill set that other staff members can, hospitals utilize resources and staff efficiently, while their reputation is raised. Overall patient care is enhanced allowing for healthier patients and happier care teams.

The management interface includes three different features. The first is settings and set up of the patient and care team apps. The next feature is a live look of requests, assignments, and metrics, allowing any care team member or hospital admin to have a deeper look into the workflow. The most valuable feature is insight-driven reports, allowing hospitals to optimize staffing and supply management.
More information

Advisors

Dan Peck
Admin
Michal Ophir
Admin

Employees

Dean Shilo
Admin
Dean Shilo CEO A passionate entrepreneur wanting to bring a positive impact to the world using my degree and startup experiences.