MastaMap – An app that enables delivery drivers to update customers about their delivery ETAs. Customers can also send drivers notifications about delivery instructions such as: leave parcel at Flat 7, leave parcel behind red bin etc. MastaMap enables businesses to improve the customer experience.

Features/Functionalities include:
1. Live Tracking of driver - for delivery ETAs
2. Live chat - re. delivery updates, traffic delays, problems at location i.e no doorbell response
3. Accurate Delivery Addresses by enabling everyone (no matter where in the world they are), to create a digital address since not all locations are indexed on Google maps.
4. Route Optimisation to enable users to utilise quickest routes to get to customers
5. Analytics Dashboard - for a centralised view of relevant KPIs
MASTAMAP VIDEOS
1. What MastaMap does - youtu.be/2kzSL8sAH10
2. Early User testers - youtu.be/49mabCEV9ss

MASTAMAP BUSINESS MODEL
1. MastaMap markets to SMEs through the following channe...
MastaMap – An app that enables delivery drivers to update customers about their delivery ETAs. Customers can also send drivers notifications about delivery instructions such as: leave parcel at Flat 7, leave parcel behind red bin etc. MastaMap enables businesses to improve the customer experience.

Features/Functionalities include:
1. Live Tracking of driver - for delivery ETAs
2. Live chat - re. delivery updates, traffic delays, problems at location i.e no doorbell response
3. Accurate Delivery Addresses by enabling everyone (no matter where in the world they are), to create a digital address since not all locations are indexed on Google maps.
4. Route Optimisation to enable users to utilise quickest routes to get to customers
5. Analytics Dashboard - for a centralised view of relevant KPIs
MASTAMAP VIDEOS
1. What MastaMap does - youtu.be/2kzSL8sAH10
2. Early User testers - youtu.be/49mabCEV9ss

MASTAMAP BUSINESS MODEL
1. MastaMap markets to SMEs through the following channels: Website, Free software trial, Facebook, Newsletter, cold calling, company visits.
2. MastaMap outlines ways in which its delivery app can: Increase efficiency (route optimisation), Enhance customer services (ETA updates), Reduce costs (reduction in repeat deliveries/ cancellations).
3. MastaMap SME onboarding: Simple due to low touch SaaS. Sales team focus on conversion of free trials with the trial being aggressively optimised to be very low-friction to start, onboard, and successfully make sustained use of the SaaS.
4. Sales tactic: ensuring that users of the free trial successfully onboard and convert to paying users by the end of their trials.
5. Modularly built platform: allowing our merchants to select only those modules that are relevant to their current needs.
6. REVENUE MODEL: Freemium (trial), Subscription, upselling additional services. SMEs select a Payment Plan (Modules: Delivery Mngt, CRM, Ratings & Reviews, Inventory Mngt, Chat, Dashboard)
7. MastaMap Key metrics: Monthly Recurring Revenue (MRR), Customer Lifetime Value (CLV), Customer Acquisition costs (CAC).
More information