The rise of the ‘Sharing Economy’ is driving tens of millions of tourists to find places to stay using booking sites like Airbnb and similar ones.
MiaTua is all about creating tools and services which serve both guests and hosts once booking has been made.
Challenge
Vacation Rentals owners who publish their properties on various booking sites, operate in a very competitive landscape spending time efforts & money on advertising and marketing activities, trying to increase their revenues.
A vacation rental is not a hotel – there is no concierge, yet guests expect the same level of attention as they would get in a hotel.
From the hosts’ point of view – it is very hard to maintain high level of service, streamline the business operations, while keeping the guest satisfied and happy.
On the other hand, due to lack of proper interaction with the hosts, guests do not fully utilize the hosts’ knowledge and experience in either operating the house facilities or getting valuable r...
The rise of the ‘Sharing Economy’ is driving tens of millions of tourists to find places to stay using booking sites like Airbnb and similar ones.
MiaTua is all about creating tools and services which serve both guests and hosts once booking has been made.
Challenge
Vacation Rentals owners who publish their properties on various booking sites, operate in a very competitive landscape spending time efforts & money on advertising and marketing activities, trying to increase their revenues.
A vacation rental is not a hotel – there is no concierge, yet guests expect the same level of attention as they would get in a hotel.
From the hosts’ point of view – it is very hard to maintain high level of service, streamline the business operations, while keeping the guest satisfied and happy.
On the other hand, due to lack of proper interaction with the hosts, guests do not fully utilize the hosts’ knowledge and experience in either operating the house facilities or getting valuable recommendations and tips related to the close surroundings.
The end result is a sub-optimal customer experience leading to fewer positive reviews on the booking websites which in turn leads to a lower booking rate and loss of revenues.
Solution:
Our solution is a cloud-based web service, where owners can easily create their own beautiful and professional mobile applications, specifically designed to meet their property characteristics and guests’ needs.
This auto generated ‘Virtual Concierge’ is a tailored made mobile solution, offered by the hosts to their guests once booking has been made. This application packs all the information the guest needs about the place, getting there, personal recommendations about attractions and things to do, and other tools for effectively communicating with the host.
The unique architecture enables us to deploy a single application serving different properties instead of single application per property.
A back end system takes care of the repetitive tasks usually handled by the hosts, allowing them to focus on growing their business.
More information

Recommendations

Idan Meir CEO at Right Hear

MiaTua has a very interesting idea and a great vision. Since I know the founders - I can also add that they have all is needed to make it huge.
Good luck Oren and team - I'm sure you'll rock it ! :)