We turn calls into revenue.
AI tech company providing speech analytics solutions for Call Centres. We help call centres optimize customer communication by listening to customer calls automatically. The company delivers a solution that transforms customer interactions/emotions into rich management information in an efficient way, creating opportunities for call center companies to reduce costs and maximise revenues. NeoSound uniquely combines speech-to-text and intonation analysis....
We turn calls into revenue.
AI tech company providing speech analytics solutions for Call Centres. We help call centres optimize customer communication by listening to customer calls automatically. The company delivers a solution that transforms customer interactions/emotions into rich management information in an efficient way, creating opportunities for call center companies to reduce costs and maximise revenues. NeoSound uniquely combines speech-to-text and intonation analysis.
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Investors

Collider Amsterdam 2018
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Collider Amsterdam 2018 Shaping the future of marketing, advertising and commerce technology
SWG Riga powered by Lattelecom 2016
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SWG Riga powered by Lattelecom 2016 Leading B2B Startup Accelerator in Europe
VUNK by Telia Estonia
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VUNK by Telia Estonia VUNK is an entry-point for innovative B2B and B2C startups

Advisors

Francois Marmion
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Francois Marmion Startup Mentor, advisor, fund raiser
Wallace Green
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Wallace Green Accelerating startups from Central Europe & CIS
Maarten Vriesendorp
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Maarten Vriesendorp
Caspar Jansen Venneboer
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Caspar Jansen Venneboer

Employees

Aliaksei Dzehtsiarou
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Hanna Aranovich
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Hanna Aranovich Marketing
Nadzeya Karaban
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Nadzeya Karaban Engineer iOS developer , muse

Recommendations

Jan Willem Jonker Lid raad van advies at StreamOne BV

Neosound has developed a great emotion recognition tool to improve customer satisfaction and to detect dissatisfaction. They turn realtime emotions into valuable customer insights.
Furthermore Neosound technology reduces time spent for CallCenters supervisors/agents .
I worked -as a business coach-closely with them the last 3 months in the Collider Amsterdam accelerator program and they made big progress to sharpen their proposition and Go to market strategy. Neosound is ready now for entering the European market.

Donatas Smailys Partner at Unboxed.network

Neosound team are goal-orientated and dedicated. It's a pleasure to work with people who believe in what they do. I have been working with Neosound team since 2016.

Wallace Green Advisor at ClaimAir

I first met NeoSound during a speed-mentoring round in November 2016. The demonstration of their sound technology immediately struck me as having great potential to help Call Centers boost customer satisfaction and NPS. The core of their tech is the ability to listen to callers voices, or a conversation, and to discern anger and other emotions. I know the Founder Denis and many in his team. They are a motivated group who go out of their way to deliver lasting value to their clients.