SmartChat is a unified, automated AI chatbot platform for customer engagement over chat. SmartChat bots help businesses communicate with their customers 24/7; more effectively and more personally than existing channels.

Enterprises like BT use SmartChat to create Smart Assistants that guide customers through sales and support over messaging apps, websites or within mobile apps.

It's quick and easy to create a SmartChat bot. Our code-less authoring tools enable businesses to go from initial concept to production ready in just a few days. For more complex requirements SmartChat is flexible enough to allow enterprises to integrate their bots into legacy systems; for secure, mission-critical use-cases. For example EE uses SmartChat to register and active new customers by integrating with their SIM ordering platform with our API.

SmartChat combines five core capabilities within a single product: AI authoring - to get answers to customers instantly; Customer Management - enabling a more ...
SmartChat is a unified, automated AI chatbot platform for customer engagement over chat. SmartChat bots help businesses communicate with their customers 24/7; more effectively and more personally than existing channels.

Enterprises like BT use SmartChat to create Smart Assistants that guide customers through sales and support over messaging apps, websites or within mobile apps.

It's quick and easy to create a SmartChat bot. Our code-less authoring tools enable businesses to go from initial concept to production ready in just a few days. For more complex requirements SmartChat is flexible enough to allow enterprises to integrate their bots into legacy systems; for secure, mission-critical use-cases. For example EE uses SmartChat to register and active new customers by integrating with their SIM ordering platform with our API.

SmartChat combines five core capabilities within a single product: AI authoring - to get answers to customers instantly; Customer Management - enabling a more personalised service; Notifications - alerting customers when it matters 24/7; and APIs - to enable businesses to fully integrate their legacy systems.

Our team is made up of enterprise technologists and senior marketeers. This uniquely positions us to not only provide the technology to deploy an enterprise chatbot solution, but to also guide our customers through the entire life-cycle; from concept to launch.

By working closely with our clients we help them create the most optimal customer experience. It also means we can more easily identify areas of added value; by recommending additional capabilities as our systems analyses how customers are interacting with each bot. It's why SmartChat bots are proving effective for businesses; with vastly improved customers conversion rates and Net Promoter Scores.
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