Computer vision is a relatively new technology which has started to disrupt sectors in recent years. Our vision is to build computer vision-based solutions which help customer-facing businesses operate at peak performance and generate additional profits.

We started by targeting foodservice businesses as they usually have low profit margins with limited ability to understand where these derive from. In such a business, the Front-of-House is one of the areas hardest to assess due to the dominance of its human element and high employee turnover. Floor performance is inconsistent, and when it doesn’t run like clockwork the business loses sales opportunities (upselling, cross-selling, table turns etc.). As a result, revenues and spend per head drop significantly.

The main challenge operators face is how to evaluate and improve Front-of-House performance across multiple sites systematically. Since monitoring solutions are limited, the main KPIs used are easy-to-measure and revenue-rela...
Computer vision is a relatively new technology which has started to disrupt sectors in recent years. Our vision is to build computer vision-based solutions which help customer-facing businesses operate at peak performance and generate additional profits.

We started by targeting foodservice businesses as they usually have low profit margins with limited ability to understand where these derive from. In such a business, the Front-of-House is one of the areas hardest to assess due to the dominance of its human element and high employee turnover. Floor performance is inconsistent, and when it doesn’t run like clockwork the business loses sales opportunities (upselling, cross-selling, table turns etc.). As a result, revenues and spend per head drop significantly.

The main challenge operators face is how to evaluate and improve Front-of-House performance across multiple sites systematically. Since monitoring solutions are limited, the main KPIs used are easy-to-measure and revenue-related, which leaves the reasons behind poor performance mostly unknown.

Our solution, Servo AI, utilizes computer vision to revolutionize how multi-site foodservice groups manage their Front-of-House. Its algorithms integrate with existing CCTVs to analyze the entire floor activity of each dining session across all locations. Figures are then compared against industry benchmarks to reveal hidden pain points and underperformance patterns which directly affect business results. It drives incremental profits by allowing operators to seize more sales opportunities, reduce selling expenses and improve their training capabilities.
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Amit Frenkel
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Amit Frenkel CEO Global business leader with vast experience working for top multinationals in several sectors. INSEAD and Wharton business schools educated.