SmoothXRM

SmoothXRM helps companies like Apple, Samsung, Beetel, Blackberry, Logitech to achieve the following:

a. SmoothXRM Partner Portal - for sharing product, marketing, media, training and channel information
b. SmoothXRM Partner Connect - for Tertiary Sales Capture and Order Management Lifecycle
c. SmoothXRM Partner Plus - for Schemes, Incentives and Redemption

Industries currently served:

a. Consumer Durables (TV, Refrigerator, Blue Ray, Washing Machine etc.)
b. Consumer Electronics
c. IT and Mobile Products
d. Accessories

Module 1: Partner Connect: Tertiary Sale Capture

Benefits:
Helps Companies like Apple, Beetel and Blackberry to capture Tertiary Sales from each store.

Also, facilitates the Order Management lifecycle with Partners (Distributors and Retailers).

Features:
Capture Tertiary Sales at IMEI Level from Point of Sale
Enable Sales Team to capture Daily Sell-in, Sell through and Stock in hand, Revenue for their Stores
Capture Customer Demographics
Capture Demos given to customers
Generate Comprehensive, Analytical Reports (ISD, Stores, SKU, Location, Customer, Plan etc.)
Assist in day to day sales issues and support

Module 2: Partner Portal: Connect with Partners

Benefits:
Helps Partners stay connected and never miss any information.

Case Study: Samsung

Features:
Product and Model Information
Sales Information
Advertisement and Marketing Information
Media Room
Schemes Announcements
Special Channel Announcements
Price Changes and Lists
Quarterly/Monthly Targets and Achievements
Training Materials and Tests
Issues and Support

Module 3: Partner Plus: Schemes Engine

Benefits:
Centrally manage incentive schemes and stay always connected with the communication tool provided in the form of emails
Boost your sales by giving individual targets to each of your sales partner and giving incentives in form of Offers and Schemes to improve performance
Features:
Define Schemes and Incentives for any group of partners, across any set of products
Loyalty Program can based on Primary, Secondary and Tertiary Sales (Sell In, Sell Out, Stock in Hand, Revenue, Audit Scores)
Have full control over the sales and incentive schemes across dealers and distributors
Calculate the Incentive Payout for your partners, based on their achievements against targets
Allow Partners to redeem their Points or Payouts and thereby, increase their loyalty
Capturing of issue at dealer’s end and escalating them