Whether in a shopping mall or at an airport, each network of digital signage (DS) displays consists of a screen, a player, and the digital signage software. One shortcoming of DS systems is that they fail at detecting faults. Fault detection involves checking whether the player is actually playing the content, whether it is turned on, or has an internet connection. Unfortunately, all these queries go to the local player, which is why the systems cannot detect such defects as: screen faults only, changes in the display source, image darkenings, changes in the task schedule.
Summing up, the main problem faced by operators is no access to key information about the physical parameters of a single screen. The on/off status of the media; appropriate level of brightness, contrast, and colors; and sound volume.
In the event of a screen error itself, the operator sees that everything is fine and does not respond to it. An advertisement will not be displayed, or passengers will not be informe...
Whether in a shopping mall or at an airport, each network of digital signage (DS) displays consists of a screen, a player, and the digital signage software. One shortcoming of DS systems is that they fail at detecting faults. Fault detection involves checking whether the player is actually playing the content, whether it is turned on, or has an internet connection. Unfortunately, all these queries go to the local player, which is why the systems cannot detect such defects as: screen faults only, changes in the display source, image darkenings, changes in the task schedule.
Summing up, the main problem faced by operators is no access to key information about the physical parameters of a single screen. The on/off status of the media; appropriate level of brightness, contrast, and colors; and sound volume.
In the event of a screen error itself, the operator sees that everything is fine and does not respond to it. An advertisement will not be displayed, or passengers will not be informed about flight delays. Thanks to the new device and its proprietary software, TVPen constantly monitors the parameters and, in case of any deviation from the norm, notifies it accordingly. The global public display market is worth $9 trillion and will be worth $13.5 trillion in 2021 (*statista.com). In terms of items sold, the global market was 4.4 million items sold in 2015, with a forecast of 7.7 million items in 2020 (IHS markit).
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Bartłomiej Bartoszewicz
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Bartłomiej Bartoszewicz CEO Digital Signage Professional with broad experience