VT #112 LUXURY TRAVEL RETAIL EXPERIENCE

THE REWARD
Selected startups will receive:
• the opportunity to be featured in the Luxury Lab sponsored by LVMH at Viva Technology Startup Connect Paris 2016.
• introductions to relevant LVMH Houses
• introduction to the LVMH venture fund, Groupe Arnault

THE CHALLENGE

Challenge Background:
As ambassadors of fine art de vivre, LVMH Houses are dedicated to bringing distinctive experience to their customers. In our increasingly global and connected world, destination shopping has become a significant part of the luxury travel experience and many of our customers around the world are visitors to the city in which they are shopping. As part of LVMH’s uncompromising quest for excellence and our unique leadership in the luxury universe, we seek to make those visiting customers feel at home and deliver them the highest level of comfort and luxury experience wherever they shop, whether in duty-free stores or traditional retail.

Ian Rogers, Chief Digital Officer at Group LVMH, declares “Technology helps make the world smaller and visitors to feel at home no matter where they are. Our Maisons excel at delivering unparalleled luxury experiences to their local clientele, and technology can aid us in doing the same for visiting clientele as well.”

Challenge Specifics:
LVMH is interested in solutions with the potential to offer all types of traveling customers a luxury retail experience, before, during and after their journey by enabling:
• Support to better prepare their shopping trip (incl. product reservation, etc.)
• Emphasis on airport shopping to offer an uninterrupted luxury travel retail experience (...)
• Support for destination shopping trips (store location, appointments, etc.)
• Enhancement of destination experience (concierge service, culture, food & dining recommendations, etc.)
• Consistently excellent digital access for international travelers by supporting the online/mobile apps and services they use at home.

If you think your startup can contribute to achieve distinctiveness in one of these fields, we would be delighted to invite you to apply to be selected in the LVMH Luxury Lab.

About LVMH
LVMH Moët Hennessy Louis Vuitton is represented in Wines and Spirits by a portfolio of brands that includes Moët & Chandon, Dom Pérignon, Veuve Clicquot Ponsardin, Krug, Ruinart, Mercier, Château d’Yquem, Domaine du Clos des Lambrays, Château Cheval Blanc, Hennessy, Glenmorangie, Ardbeg, Wen Jun, Belved