Our motto is, "We don't train dogs. We train the people who love them." Zoom Room is an indoor dog training gym with an emphasis on socialization. Key revenue streams include: dog training classes, socialization events, and retail products. (Train. Socialize. Shop.) We use only positive-reinforcement training methods in group classes and private training sessions.

Zoom Room works closely with animal rescue & other charitable orgs and quickly becomes the epicenter of the dog-loving community, host to countless memorable, well-attended events for responsible dog owners & their pets.

We offer everything from puppy classes through basic and advanced obedience, agility training, scent work, therapy dog training, urban herding, Pup-lates® and more.

Clients also enjoy our curated collection of retail products – all of which are solution-oriented and connect directly to the services we provide.

Playgroups, competitive leagues, and social events like Halloween Parties and Doggy Disco® c...
Our motto is, "We don't train dogs. We train the people who love them." Zoom Room is an indoor dog training gym with an emphasis on socialization. Key revenue streams include: dog training classes, socialization events, and retail products. (Train. Socialize. Shop.) We use only positive-reinforcement training methods in group classes and private training sessions.

Zoom Room works closely with animal rescue & other charitable orgs and quickly becomes the epicenter of the dog-loving community, host to countless memorable, well-attended events for responsible dog owners & their pets.

We offer everything from puppy classes through basic and advanced obedience, agility training, scent work, therapy dog training, urban herding, Pup-lates® and more.

Clients also enjoy our curated collection of retail products – all of which are solution-oriented and connect directly to the services we provide.

Playgroups, competitive leagues, and social events like Halloween Parties and Doggy Disco® create additional opportunities for customer engagement and retention.

Zoom Room is now the highest-rated dog training business in America, with more five-star ratings than any other. We have a NPS score of 90, and a retention rate of 87%. Our 3-year CAGR is 24%, which is 4x greater than the pet industry as a whole.

We are zoned retail, which is extremely unusual in brick-and-mortar pet services, and after 10 years and having trained over 150,000 dogs, we have never had a single insurance claim because we also reinvented the liability model – since clients are with and in control of their dogs at all times. It costs about $200K to open a single unit, which is about 1/4 the cost of a dog daycare. Payroll is also low (only 2 people need to be working at a time). And footprint is small (under 3000 sq ft).

We were profiled just yesterday in Forbes for our innovations in Experiential Retail. We really stand out as a future-proof experiential retail concept.
More information

Employees

Mark Van Wye
Admin
Mark Van Wye CEO A passionate educator and innovator. Recently profiled as a thought leader in Medium's Authority Magazine, and featured in Forbes this week.